Frequently asked questions
What is the lead time for the cabinets I'm ordering?
The lead time for cabinets varies between 2 to 12 weeks, depending on the product line. Import lines are generally quicker with a 2-4 week delivery period. Most of our cabinets fall within a 5-8 week timeframe, while Plato products may extend beyond that due to their detailed craftsmanship.
What promotions are currently running?
Promotions can vary as they are determined by each manufacturer at different times of the year. We recommend contacting a Woodhaven representative who can guide you to the cabinet brands and line offering current promotions that you may be interested in.
Where do I start with my kitchen project?
To begin your kitchen project, visit one of our showrooms or make an appointment with a Woodhaven designer. It's helpful to bring any plans or inspirational images (like Pinterest pins) to discuss as well as samples of flooring or tiles you may be using. Feel free to also share images of things you don’t like as this helps the process of honing in on your unique style and taste as well. If you don't have plans, we can start by measuring your space before designing your space.
How often will we communicate during the project, and how?
Communication frequency can be tailored to your preference. During the design phase, our designers encourage you to apprise them of the thoughts, ideas or changes you have by text, email or phone call to facilitate your unique design. Our designers are flexible, using your preferred communication method—whether that’s text, email, or phone calls—to keep you fully informed and promptly answer any questions.
What is a realistic budget for each part of my kitchen project?
Budgeting for a kitchen project varies significantly based on choices like cabinetry line, countertop materials, and whether you opt for high-end or more budget-friendly appliances. Changing the footprint of your kitchen will also influence your budget as this will likely mean construction changes to walls, windows or doors, and possibly your flooring. After reviewing your layout and preferences, we can provide a preliminary budget for your cabinetry, countertops, installation, and hardware. Keep in mind, Woodhaven doesn't handle demo, construction, electrical or plumbing, so it's wise to consider these potential additional costs separately.
Would drawers or rollouts work best for my storage needs?
The choice between drawers and rollouts depends on your specific storage needs and kitchen design. Our designers can show you the options in our showroom, discussing the benefits of each and tailoring the design to your preferences.
How long will the kitchen project take?
A typical kitchen project with Woodhaven typically takes anywhere from 1.5 to 4 months depending on the scope and details of your project. Your timeline can be optimized by having all your choices made and ordered upfront, i.e. cabinets, appliances, hardware, countertops, flooring, etc. so that when you have all the ETA’s on you items you can then plan on when to remove your current kitchen shortening your down time significantly.
Do you handle both the sale and installation of cabinetry, and what about plumbing and electrical?
At Woodhaven, we specialize in the sale and installation of cabinetry. While we do not provide plumbing and electrical services, our experienced in-house design team is dedicated to creating well-designed kitchens that meet your needs. Our skilled in-house kitchen craftsman installation team ensures your cabinetry is perfectly fitted and installed with meticulous attention to detail, ensuring both functionality and beauty in your kitchen.
Do you also manage countertop installations?
Yes, Woodhaven provides countertops through trusted fabricators with whom we have long-standing relationships. While we do not fabricate countertops ourselves, we facilitate the entire process to ensure a seamless integration with your cabinetry.
Does Woodhaven do complete kitchen installs that include the removal of old cabinets, electrical, and plumbing?
Woodhaven specializes in cabinetry and does not handle electrical, plumbing, or removal of old cabinets. We focus on providing exceptional cabinetry services.
Do you come out to measure for cabinetry?
Absolutely! Accurate measurements are crucial. We prefer to start with a site visit to measure your space, especially if you do not have architectural plans. This ensures the design and final installation perfectly fit your space. And we often do a final measure prior to ordering to double check the job and review cabinet placement with the homeowner.
What should I do if something arrives damaged?
In the rare event of damage, work directly with your designer. Our manufacturers are committed to replacing any damaged items quickly, ensuring you don’t face long delays.
What is the sequence of events for a kitchen project?
The typical sequence for a kitchen project involves initial consultations and measurements, the design process, and ultimately placing the order. We recommend scheduling changes to your space including plumbing or electrical, if necessary, before flooring and cabinet installation. Countertops, appliances, and backsplashes follow to complete your new kitchen.
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